Efficiency: The amount of time needed to report and resolve an incident and to prepare weekly, monthly, quarterly and annual reports is drastically reduced.
	Ease of Use:  The intuitive interface allows for quick and easy entry of data, allowing staff to focus more time and attention on patient care.
	Convenience: Incident Manager is completely browser-based.  All entries and analysis can be performed from any PC with access to the internet/intranet.
	Confidentiality: Reporting can be confidential, thereby, reducing reluctance of hospital staff members to report incidents. The application does not require any paper form to be completed. And, only authorized personnel can view and analyze the data reported.
	Communication: The application immediately notifies all those who need to know when an incident is entered which dramatically improves the time to respond and resolve issues.
	Evaluation: The application has the tools and functionality to perform a wide range of analysis and reporting for the Quality Improvement staff. It also enables Management and Administration to monitor and analyze data for the incidents in their area.
	Customization: Most drop-down fields and code tables can be maintained on-demand.
	Compliance: The application facilitates the compliance with JCAHO and regulatory standards.
	Integration:  Report data can be exported to Microsoft® Excel, Microsoft® Word, or PDF format for further analysis or distribution.
	Support:  No installation of software is necessary on any PC that accesses the application and support requirements from internal IT staff is minimal.
	Scalability: The application provides functionality for an endless number of facilities.   Data can be analyzed for a single facility or be rolled up to multiple facilities.   The application can run on a single server or in a clustered server environment where load balancing is critical.
	Security:  128-bit encryption is used to protect your data, the highest level of protection possible for financial or confidential transactions when utilizing web applications.
	Architecture:  The application is built using a combination of Active Server Pages (ASP), Microsoft® XML Parser (MSXML), Visual Basic® 6.0, COM+, ActiveX® Data Objects (ADO), and SQL Server™ 2000.  The HTML presentation layer is implemented in Active Server Pages. The business layers are implemented as COM+ components written in Visual Basic® 6.0 to access data in a disconnected manner through ADO.  The database layer is implemented using Microsoft® SQL Server. The SQL Server™ 2000 database uses stored procedures for best performance and maintainability.